To remotely view images from your dashcam, you need a Cloud dashcam. Such a Cloud dashcam connects to a remote server via the Mobile network, which in most cases also requires an in-car Wi-Fi hotspot.
The Cloud function should not be confused with Wifi. With Wifi dashcams, it is possible to connect to the dashcam wirelessly, however, this requires you to be within range of the Wifi signal (5 to 10 metres).
Still need help? Contact our support team and include your order number (if applicable), dashcam brand/model, and a photo/video of the issue.