We often hear from people that their dashcam “cuts out” after one or three minutes. This “shutting down” is usually the screensaver that is activated after this time and is intended to avoid distracting the driver too much while driving. The display turns off, but the dashcam continues to record. You can often reactivate the screen by pressing the OK button once. You can change or disable the screensaver in the dashcam menu.
Still need help? Contact our support team and include your order number (if applicable), dashcam brand/model, and a photo/video of the issue.