Summary: What options you have when the warranty period has ended or the issue is not covered by warranty.
When does this apply?
- Your product is outside the warranty period, or
- The issue is not covered (for example: damage from incorrect installation or physical damage)
What we can often do
- Help you diagnose the problem (power, SD card, settings)
- Offer replacement parts (for example: cables or mounts), if available
- Provide a paid repair option when possible (depends on brand/model)
- Recommend a suitable replacement model if repair is not cost-effective
How paid repairs work
Paid repair availability depends on the brand and model. If a paid repair is possible, we will typically provide a cost estimate before proceeding.
What to send us
- Brand + model
- Description of the issue
- Photos (and short video if relevant)
- Proof of purchase (if available)
Still need help? Contact us and we’ll tell you the best option for your product.