Summary: How refunds are issued and why refunds normally return to the original payment method.
Refunds go back to the original payment method
For security and fraud-prevention reasons, refunds are normally issued back to the same payment method used for the purchase (for example: the same card, PayPal account, or bank method).
When will I see the refund?
- Card payments: timing depends on your bank and can take several business days.
- PayPal: often faster, but depends on PayPal processing.
- Local bank methods: timing varies by provider.
Can you refund to a different account?
In most cases, no. If the original payment method is no longer available (for example: a cancelled card), contact us and we’ll advise what your bank typically does (many banks route refunds to your replacement account automatically).
Still need help? Contact us with your order number and we’ll confirm the refund method used on your order.