Summary: Overview of Allcam warranty coverage, what’s included, and what is typically excluded.
Warranty period
Allcam products typically include a 2‑year warranty from the purchase date. Some products may have different terms depending on brand or category—your proof of purchase and the product documentation are leading.
What the warranty usually covers
- Manufacturing defects
- Hardware failures under normal use
- Faults that occur despite correct installation and correct power supply
What is usually not covered
- Damage caused by accidents, water ingress (unless specifically rated), or misuse
- Damage from incorrect installation (for example: incorrect hardwiring)
- Normal wear and tear (adhesive pads, cables, cosmetic wear)
- Issues caused by incompatible or counterfeit accessories
- Problems caused by SD cards that are not suitable for dashcam use
Tip: troubleshoot before returning
Many issues are caused by power supply or SD card formatting. Contact us first—we can often solve the issue remotely without needing a return.
Still need help? Contact us with your order number, product model, and a short description of the problem.