Summary: How pickup-point delivery works and what to do if you can’t find a pickup option at checkout.
Pickup points at checkout
Depending on your delivery address and the carrier options in your country, you may be able to choose a pickup point during checkout. If available, you can select a pickup location after entering your shipping address.
How it works
- Choose pickup-point delivery (if offered).
- Select your preferred pickup location on the map/list.
- After shipping, you’ll receive tracking updates from the carrier.
- When the parcel arrives, the carrier notifies you to collect it (ID may be required).
If you don’t see pickup points
- The carrier in your region may not support pickup locations.
- Your postcode may be outside the pickup-point service area.
- The store/country website you’re ordering from may not offer this option.
Still need help? Tell us your country and postcode and we’ll confirm whether pickup delivery should be available.