Order & delivery

Shipping options & delivery times

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• Shipping costs & free shipping threshold (€50) Open →
• Pick‑up points and local delivery options (where available) Open →
• Delivery times & cut‑off times (order before 23:45) Open →
• Carriers by country (PostNL, bpost, DHL, etc.) Open →

Ordering & accounts

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• Placing an order on Allcam Open →
• Creating an account and viewing your orders Open →
• Contacting customer support (email, phone, WhatsApp) Open →
• Business orders (5+ units): quotes and fleet support Open →

Tracking & delivery issues

4 articles

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• Wrong address / missed delivery attempt: next steps Open →
• Where to find your Track & Trace link Open →
• My package is delayed or stuck: what to do Open →
• Damaged on arrival: reporting and resolution Open →

Payment & invoices

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• Payment methods (iDEAL, card, Sofort, Bancontact, PayPal, etc.) Open →
• Invoices & VAT invoices: where to find them Open →
• Discount codes & gift cards: how they work Open →
• Bank transfer payments: processing time and reference numbers Open →